Please know that once you have booked your appointment with us, it means that we have reserved time in our schedule exclusively for you. We know that your time is valuable, and ours is too. Out of respect for our staff & other clients seeking appointments, we kindly ask that you provide us with a minimum 24 hours notice if you need to cancel or reschedule your appointment. Please understand that when you forget about your appointment, or cancel without sufficient notice, we miss the opportunity to fill that appointment time. All appointments booked receive a confirmation email & a reminder email the day before, because we know how busy life can be and how easy it can be to forget.

All no-show/missed appointments will be charged a 25% fee, and this fee must be paid before we are able to book your next visit. We thank you so much for your understanding & support.


The Luxe Team